The first biggest investment you will make in your life is your home, after that it’s your car. We treat our cars as we would our families, making sure that they have everything they need, giving it a good clean once a week and taking it out for a drive to blow off the cobwebs. We hope it never happens, but sometimes, through no fault of your own, you get into a fender bender or something dramatically worse. It’s at this point that you need to do what’s best for your baby and get it back to its former self. You need a specialist body shop, but which one do you choose and what do you need to look out for?
Initially everything boils down to cost, but you must assume because it’s cheaper that it’s going to be better. Shop around and look for not only a good price, but also a body shop which has a good stellar reputation. The word-of-mouth as we call it, is usually your best indicator of the quality of a body shop and its work. Remember, yours is a specialist car and so you should be looking for a specialist body shop, who won’t cut corners on your car and be dictated to by an insurance company.
When you choose your body shop for smash repairs in Melbourne try to find one that will assist you with the confusing claims forms, help with non-fault accidents and provide the use of a rental car, so you can continue on with your life while they repair your car. Don’t be afraid to ask questions and inquire if they provide a written warranty on their work and in some cases you will find business that will offer up to a three year guarantee on all their repairs and paint. Make sure that the body shop has all necessary insurance so that when you leave your car there to get fixed, in the event anything happens you are covered.
Insist On The Best.
Always ask about what materials and what parts they are going to use. Are they going to use spurious parts or genuine parts from the manufacturer. Insist on the best and check if they repair the car to the insurance company specs or the manufacturers specifications. The difference in quality is noticeable and if the frame of the car is to be straightened ensure they have the best equipment available and are able to colour match exactly to your cars original paint. Ask about how many coats of paint they will apply and also about coats and refinishes.
Best of all, follow your gut feling. If the shop is busy then you can assume people go there because they are the best at what they do. If the body shop is clean and uncluttered, then this might reflect the type of work they will be doing with your car. If you ask lots of questions and they get upset or don’t answer fully then this might be your cue to look somewhere else for your repairs. Check if their technicians are fully trained and make sure they provide you with complete customer satisfaction.